Meet Our Team

Our dedicated and caring team is here to help you every step of the way. From selecting the right donor to monitoring the entire process, we always with you.

carol-chen

Carol Chen
Donor Case Manager

  • Carol@encieggbank.com
  • 805-358-2186

As our donor program coordinator, Carol dedicates herself to matching the perfect donors with the intended parents. She perused the Master Degree from business school in the U.S. She guides the donors with psychological evaluation process, screening tests and surgery procedure. With the former customer service experience, she is very amiable and patient to patients and donors.

With thoroughly understanding the donation process and IVF procedure, Carol can give detailed explanations to the concerns and questions from donors or intended parents. She makes every effort to make the donation process comfortable and help patients find their ideal donor.

flora-liu

Flora Liu
Donor Case Manager

  • Info@encieggbank.com
  • 805-358-2186

Flora is our Donor Program Coordinator. She got her M.S Degree in Biomedical Engineering from University of Southern California. She has a solid background in gene expression and diagnosis. With 3-year working experience in a molecular lab and 1-year in large-scale biomedical equipment company, she comprehends the state-of-the-art technology. 

She works closely with the Doctors, Embryologists, Nurses and Psychologists, and helps donors with the psychological evaluation process and with the lab tests and surgery process, so she is familiar with the donation process and IVF cycle. She tries her best to comfort donors both physically and psychologically during the donation procedure.

maggie

Maggie
Senior Donor Case Manager

  • Info@encieggbank.com
  • 805-358-2186

As our donor program coordinator, Carol dedicates herself to matching the perfect donors with the intended parents. She perused the Master Degree from business school in the U.S. She guides the donors with psychological evaluation process, screening tests and surgery procedure. With the former customer service experience, she is very amiable and patient to patients and donors.

With thoroughly understanding the donation process and IVF procedure, Carol can give detailed explanations to the concerns and questions from donors or intended parents. She makes every effort to make the donation process comfortable and help patients find their ideal donor.

amanda-chang

Amanda Chiang
Senior Executive Officer

  • Mmk@encieggbank.com
  • 805-358-2186

As our donor program coordinator, Carol dedicates herself to matching the perfect donors with the intended parents. She perused the Master Degree from business school in the U.S. She guides the donors with psychological evaluation process, screening tests and surgery procedure. With the former customer service experience, she is very amiable and patient to patients and donors. 

With thoroughly understanding the donation process and IVF procedure, Carol can give detailed explanations to the concerns and questions from donors or intended parents. She makes every effort to make the donation process comfortable and help patients find their ideal donor.