Our Team

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    Carol

    Carol Chen

    Donor Case Manager

    As our donor program coordinator, Carol dedicates herself to matching the perfect donors with the intended parents. She perused the Master Degree from business school in the U.S. She guides the donors with psychological evaluation process, screening tests and surgery procedure. With the former customer service experience, she is very amiable and patient to patients and donors.

    With thoroughly understanding the donation process and IVF procedure, Carol can give detailed explanations to the concerns and questions from donors or intended parents. She makes every effort to make the donation process comfortable and help patients find their ideal donor.

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    E-mail: Carol@encieggbank.com

    Direct Line: 805-358-2186

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    Flora

    Flora Liu

    Donor Case Manager

    Flora is our Donor Program Coordinator. She got her M.S Degree in Biomedical Engineering from University of Southern California. She has a solid background in gene expression and diagnosis. With 3-year working experience in a molecular lab and 1-year in large-scale biomedical equipment company, she comprehends the state-of-the-art technology.

    She works closely with the Doctors, Embryologists, Nurses and Psychologists, and helps donors with the psychological evaluation process and with the lab tests and surgery process, so she is familiar with the donation process and IVF cycle. She tries her best to comfort donors both physically and psychologically during the donation procedure.

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    E-mail: Info@encieggbank.com

    Direct Line: 805-358-2186

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    Maggie

    Maggie

    Senior Donor Case Manager

    As a Senior Egg Case Manager, Maggie facilitates the donation process by maintaining constant contact with all parties involved, especially the donors. She keeps close contacts with egg donors and guide them through the sophisticated egg donation process.

    Maggie got her Bachelor Degree in the world’s top University in Japan, with 6 years studying abroad and overseas experiences, she is proficient in Japanese, English and Mandarin. With no language and culture barriers Maggie can guide all Chinese and Japanese donors to their thrilling egg donation experience.

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    E-mail: Info@encieggbank.com

    Direct Line: 1-805-358-2186

  • Amanda

    Amanda

    Amanda Chiang

    Senior Executive Officer

    Amanda is our Senior Executive Officer, she has a Master Degree in Public Health and Nutrition, she has extensive work experience at Food and Drug Administration, and an International Medical Group, has serviced the medical field for more than 10 years. Now, she became our great leader at ENCI and will continue to provide the best service for both clients and donors. Amanda is a considerate, warmhearted, and patient elder sister to all donors. Amanda understands that Egg donation process is an emotional journey, so she will continue to provide the best comprehensive care for donors as possible. .

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    E-mail: Mmk@encieggbank.com

    Direct Line: 1-805-358-2186

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